FAQs

At Storey we have one single, all-inclusive rate which includes: rent; utilities; business rates; services; and facilities.

In addition Storey Club, our meeting and event space, is exclusively available to Storey and British Land customers.

Storey provides office space for a minimum of around 20 people. There is no maximum.

At Storey we want to offer flexibility. If your space requirement changes, we can look at different options to upsize or downsize depending on your needs.

Storey offices are bespoke to your business needs.

Please speak to one of the team to discuss your requirements in more detail.

The minimum lease length at Storey is 12 months and the maximum is 36 months.

Storey offices are completely private and personalised to each customer.

Customers can benefit from a mix of private and shared facilities, such as kitchens, lounge space and meeting rooms or we can accommodate businesses looking for entirely private space.

In addition Storey Club, our meeting and event space, is exclusively available to Storey and Britsh Land customers.

Storey offices are bespoke to your business needs.

Please speak to one of the team to discuss your requirements in more detail.

No.

At Storey we have one single, all-inclusive rate which includes: rent; utilities; business rates; services; and facilities.

You will also have access to Storey Club, our meeting and event space exclusively available to Storey and Britsh Land customers. The use of the lounge and cafe is inclusive but there is an addional cost for bookable space.

At Storey we have one single, all-inclusive rate which includes: rent; utilities; business rates; services; and facilities.

In addition Storey Club, our meeting and event space, is exclusively available to Storey and Britsh Land customers.

Yes.

The Storey team will work with you, alongside architects and interior designers, to create the right layout to suit the needs of your business.

Yes.

You can choose to have your own private meeting rooms within your office. The Storey team can help you identify the best number and size in order to optimise your space.

There are also a number of meeting rooms available within the shared spaces.

Additionally Storey Club, our meeting and event space, is exclusively available to Storey and Britsh Land customers.

Yes.

The product team at Storey has curated a menu where you can select furniture to customise the look and feel of your space.

You can also bring existing furniture or buy your own (with exception of desks, desk chairs and desk power bars).

Yes.

The team at Storey will work with you to personalise your office to meet the needs of your business and employees. This includes: office layout; AV; interior design; planting; furniture; your brand on your front door; and even your access passes.

You can use them to book meetings in your own Storey location or one of our Storey Club – including 100 Liverpool Street (British Land’s most state-of-the-art building) and 4 Kingdom Street (right next to Paddington station).

That’s entirely up to you – you tell us who in your company you want (or don’t want) to have that power.

Any Storey customer – and only Storey customers.

Every month, you get a certain number of free Storey credits –usually, this is based on a % of your rent. You can use these free credits to book shared meeting rooms in your own Storey location, or any Storey Club, using our online booking system. You can buy more credits if you need to – for £1 per credit.

No, that’s the same as before.

Shared meeting rooms 

You get:

• a 100% refund if you cancel at least 24 hours before
• a 50% refund if you cancel at least 4 hours before
• no refund if you cancel 4 hours or less before

Storey Club

You can get a full refund if you cancel at least 5 days before.

For the full details, see our Storey Portal homepage for our Terms and Conditions.

Nothing. Just enjoy being able to book meetings in more places.

No. You can only pay for the room with your credits, not catering or any add-ons.

Storey customers like you told us you wanted to be able to use your credits in Storey Club, and other Storey locations – especially the brand new, state-of-the-art 100 Liverpool Street. And we’ve also made it easier for you to see exactly how many credits you’ve got, at any time.

It’s £1 a credit (but if you buy them in bulk, they’re cheaper).

Every month, you’ll get a new set of credits. You have to use those by the end of the same month – they don’t rollover. But the extra credits you buy are valid for the whole of your lease.

Shared meeting rooms 

These are unique to Storey customers, your benefit for being our customer in a Storey building 
You get:
•    100% refund if you cancel at least 24 hours before
•    50% refund if you cancel at least 4 hours before
•    Non-refundable if you cancel within 4 hours

Storey Club bookings 

Event Space 
•    Event Space bookings require a non-refundable deposit of 25% of the anticipated booking fee at least 14 days before the event in order to secure the booking
•    The remainder (75% of the anticipated booking fee) can be refunded if you cancel at least 5 days before

Meeting rooms 
•    You can get a full refund if you cancel at least 5 days before

For the full details, see our Storey Portal homepage for our Terms and Conditions.

Yes.

You can do this via our visitor management system.

Specific access arrangements may apply during out of business hours.

All Storey locations have 24/7 access (with the exception of Storey Club).

Any specific out of hours building access arrangements will be communicated to you prior to move in.

At Storey we have fast, secure, resilient WiFi fully backed-up and complete with private network infrastructure. Office based connectivity: 10 Gbps primary line and 1 Gbps backup line.

There are a number of meeting rooms available within the shared spaces which are bookable through our interactive portal. All shared meeting rooms include: Flat Screen TV; HDMI and VGA Connections; Power Provision; and WiFi.

You also have the option of installing dedicated meeting rooms within your private office space.

Storey Club is also available to Storey customers which offers meeting and event space.

We can provide additional services such as: telephony; confidential waste disposal; handyman services; additional cleaning; and security services (if you were to host an event in your space).

Access to Storey Club including the lounge and cafe is included in the Storey price. There is an additional cost for bookable meeting and event space.

Storey services include: daytime and late night cleaning; daily waste collection; recycling; maintenance; and a dedicated Community Manager.

Our facilities include: on-site showers with fresh towels; bike racks and storage; microwaves and dishwashers as well as hot drink and filtered water stations; and personalised access passes.